Managed IT
Managed IT provides the computer service you deserve at a price that you can afford. Here’s how it works. You choose, based on your needs, from a combination of Protactive IT, Email protection and Backup services – or our All-inclusive IT service plan. Then we do the rest by providing you with the right specialist for your needs. You get all of your IT services managed by one partner, an entire team of IT professionals, for one low monthly fee that never fluctuates.
All-inclusive IT
| Feature | Benefits | PC | Server |
|---|---|---|---|
| Managed All-Inclusive IT Service | $50 | $400 | |
| Unlimited support - no on-site or in-house fees at any time | You have an entire company working for you | ||
| Minimum 24-hour high priority scheduling (9am-5pm/Mon-Fri) | Priority response | ||
| Two-hour emergency response - no emergency fee | Fixed low monthly maintenance fee | ||
| Free loaner while desktop PC is repaired or replaced | Unlimited HelpDesk Support | ||
| Monthly technology review meeting | Provides high quality expertise | ||
| Unlimited remote patch management and software upgrades | All software is up-to-date and current | ||
| Private access to customer service web portal | Online ticket and invoice review | ||
| Telecom management | Provide cost-effective support plans | ||
| Software asset management | Your software licenses never expire | ||
| Detailed performance reports | We focused on IT, you focus on your business | ||
| PCs, laptops or servers counted as on seat (minimum 5 total) | Scalable IT department |
