Managed IT Support and Services for Healthcare
Businesses within the healthcare sector are ever-changing, fast-paced and always moving forward. The technological opportunities introduced within the past decades have required healthcare companies to adapt and evolve to meet the needs of their patients. Digital transformation within the healthcare industry has been intense, particularly in the post-COVID landscape. Virtual appointments, telehealth and app-enabled healthcare distribution are now the norms rather than the exceptions. For these reasons, unique cloud strategies are now being implemented.
Patient care, safety and privacy are top priorities for healthcare sector-related industries. To provide these deliverables, companies must have reliable infrastructure, IT management and top-of-the-line security support 24 hours a day, seven days a week.
Further, healthcare companies need to have access to:
- Real-time patient information in critical or emergency situations
- Seamless and secure communications between healthcare teams
- The ability to safely and accurately monitor patients in ways that account for changing variables
QualityIP: Your Managed Healthcare IT Service Support Partner
Providing adequate IT support, management and security is a full-time – and expensive – job. Because of its data sensitivity, healthcare IT must be extra diligent. This is why you need QualityIP as your managed healthcare IT service and support team. Our award-winning service provides your ongoing IT monitoring and management needs at one monthly cost that often is less than hiring a full-time C-level manager. Additionally, leaving your healthcare IT and HelpDesk support to our expert team alleviates stress – we’re always available when you need us.
Why QualityIP?
Staying up-to-date with healthcare technology requires proactive support. While some IT companies work within a “Break/Fix” paradigm, QualityIP always monitors and supports your healthcare industry business’ networks to avoid everyday disruptions and instances BEFORE they start. With your IT Roadmap in hand, we will optimize your existing IT infrastructure, including your cloud services, networking, VoIP and business phone systems, so they will work like well-oiled machines. Unlike other IT healthcare support companies, we also try our best to operate within your current systems.
IT healthcare services are not one-size-fits-all, so we aim to listen to your specific concerns, issues and future goals to help tailor your best plan. You can trust our expertise: we are certified in multiple programs, including Microsoft, Cisco, and Dell, and have extensive experience with healthcare software such as eClinicalWorks, Allscripts, and Epic.
Managed IT Infrastructure for Healthcare
Our IT Managed Infrastructure approach ensures that your hardware, healthcare software and other management tools are aligned with your specific needs. This approach prevents costly downtimes that can be devastating within a healthcare industry business. We’re more interested in providing our customers with long-term relationships rather than short-term results. To do so, we offer:
Managed Servers
We optimize memory, monitor event logs and informational alerts, regularly update firmware and install patches to make sure your servers are running efficiently.
Managed Workstations
We continually assess processor health to identify small problems that can turn into significant pain points quickly. Workstation security management is also vital to prevent hackers.
Managed Networking
We use real-time data to monitor network performance.
Managed Backup
We implement disaster recovery planning and regularly test your backup system to make sure it will work as it should in a catastrophic event.
Managed Wireless
We update access points, generate heat maps and monitor usage reports to guarantee the success of your wireless system.
IT Security
QualityIP’s multi-layered security approach defends your healthcare business’ data security. You’ll have an around-the-clock security team that provides accountable results. We ensure your firewalls, threat detection software, password management procedures and e-waste recycling tasks are all in line. Security is a top concern of business owners in the healthcare industry, and our Managed IT Security package will make sure your complex, mission-critical operations are always operating and peak efficiency and safety.
Questions? Contact QualityIP
To learn more about how QualityIP can provide exceptional IT support for your healthcare business, please reach out to us! Our fast-growing company has worked with thousands of companies and set them on the track for IT success. Read some client feedback from a few of our happy customers and contact us today.